REFUND POLICY

Refund requests may be considered in accordance with the event organiser's policy and applicable law. Not all tickets are refundable. Eligibility depends on the type of event, timing of the request, and the terms of the specific ticket or package purchased.

To request a refund, contact our customer support at [email protected] with your order number and reason for the request. We will review your request and respond within the timeframe specified in your order confirmation.

If an event is cancelled, we will notify you and process refunds in accordance with our terms and the event organiser's policy. If an event is postponed, your ticket may remain valid for the new date; otherwise refund options will be communicated to you.

For questions about refunds, please contact us at [email protected] or visit our Contacts page.